State Farm® Insurance Agent Cristina Ortiz

"So I’m excited because a lot of agencies have been giving me the run around and high quotes but Cristina has been more than valuable and professional in my need. I have the quote I’ve been trying to obtain and nearly thought it to be impossible to get but Christina made a way and satisfaction is well guaranteed . I can honestly say STATE FARM is the route to go for great service and hospitality thank you so much Cristina Ortiz!!! Proud customer……"

""ODALIS fue quien me ayudo con mi seguro de Auto" Fue una experiencia única para mi en esto de seguros,Bastante amable,servicial muy Prosfesional totalmente, explica cada detalle de opciones de Pólizas,Sería bueno encontrar más persona como Ella....Más que un Excelente Servicio!"

"We have been with this office for 25 years for home and auto insurance. The last few years have been very disappointing. We have had to follow-up on everything done here and most led to several needs for correction. Be sure and check your policies and make sure everything is correct. Otherwise, this will take multiple phone calls and waiting on underwriting is usually the excuse when most of the time information was not properly provided by the agent. We were very pleased until the last few years. I don't think you should have to check on everything you pay for to be done correctly. The customer service has gone down terribly in my opinion. Even this new reply is not correct. After, 6 new policies came in the mail this is still not correct. Today is September 15, 2025 and is still incorrect."

"I have been using State Farm for many years for auto and home insurance. Michelle is extremely helpful and goes out of her way to make sure I have the best fit plans for all my needs."

"Odalis was very helpful! She gave me much needed information about the life insurance policies, as well as, providing me with the best options there are. Very knowledgable and friendly!"

"Lucas has been EXTREMELY helpful!!! Sandra was AWESOME!!! She was so generous with her time. It’s been a long time since I received this level of customer service. SUPERIOR CUSTOMER SERVICE!!!"

"Odalis was nice, patient, and understanding"

"I love this whole team. They are extremely caring and put a lot of effort into explaining everything with detail. They have awesome costumer service. I absolutely recommend this office! They will make you feel like family !"

"Michelle is the best agent. She’s very punctual, communicates well and does everything she says she will do. I never have to worry about my insurance. Thanks again"

"Working with Lucas was easy to work with during this process. Lucas easily accommodated my schedule and my requests. Lucas was knowledgeable. I would recommend this agency 100%."

""Michelle is an amazing insurance agent! She’s always bright-spirited, attentive, and genuinely helpful. She takes the time to share key knowledge so you can feel confident in making the right decisions. What really sets her apart is how personable and easy she is to talk to she makes the whole process smooth and stress-free. I highly recommend Michelle to anyone looking for an agent who truly cares about her clients.""

"Excelente servicio, las atenciones de la Sra. Odalis Villacis fueron excepcionales. En todo momento entendió mis requerimientos y se mostró dispuesta para gestionarme la mejor cobertura en el mejor precio posible. 100% recomendados"

"Absolutely fantastic at what she does the minute you meet Odalis you will fall in love with her personality!!"

"I was ready to switch to another insurance provider, but after meeting Sandra Ghatas, I changed my mind. She took the time to thoroughly explain the details of my coverage and guided me on what needed to be done. With the exceptional service she provided, it’s clear she is a true asset to the company."

"Michelle is super helpful, this agent is always on top of things and very kind and caring. Great team of people! Would recommend anyone to use them for all your insurance needs!"

"Excelente servicio y el personal súper amable."

"The customer service is exceptional. This includes home owners insurance, life insurance and notary services."

"Leticia assisted me with everything. She even helped with personal matters. Im grateful to her."

"Leticia Ramirez helped me a lot. She is a very good person. I am sending everyone I know to her. Highly recommend her."

"Sandra was very helpful and give me the best price"

"Lucas provided a great service super helpful and professional."

"The Sandra was very nice, friendly and helpful."

"Saved me several hundred dollars on my Geico policy with same coverage."

"I have nothing but good things to say about my experience with State Farm and Cristina Ortiz's staff. Specifically, Sandra has went above and beyond to answer all of my questions in an efficient and effective way. Thank you!"

"Lucas was my agent and he was awesome. All of my questions were answered."